Le Hoang Anh. APPLYING SEM-NEURAL NETWORK METHOD TO BUILD A FORECAST MODEL OF CUSTOMER EXPERIENCE ABOUT DIGITAL BANKING SERVICES AT VIETNAM COMMERCIAL BANKS. HUIT_OJS [Internet]. 2024 Jun. 7 [cited 2026 Jul. 16];24(2). Available from: https://ojs.huit.edu.vn/index.php/dai-hoc-cong-thuong/article/view/58